Shipping policy

SHIPPING POLICY

At Amilab, we strive to deliver your favorite anime and gaming merchandise as quickly and efficiently as possible. Please review our shipping policy below for detailed information on shipping rates, transit times, and available regions.

Domestic Shipping (Canada)

  • Standard Shipping (0kg–2kg):

    • Transit Time: 3 to 9 business days
    • Price: $15.90 CAD

  • Standard Shipping (2kg–30kg):

    • Transit Time: 3 to 9 business days
    • Price: $21.90 CAD

International Shipping

Currently, we are not able to process international orders outside of Canada and the United States through our online checkout system. To activate shipping to international regions, please check the Markets section in your account settings.

US Cross-Border Shipping (United States)

  • Standard International (0kg–0.5kg):

    • Transit Time: 4 to 8 business days
    • Price: $15.90 CAD

  • Standard International (0.5kg–1.5kg):

    • Transit Time: 4 to 8 business days
    • Price: $19.90 CAD

  • Standard International (1.5kg–30kg):

    • Transit Time: 4 to 8 business days
    • Price: $29.90 CAD

Order Processing Time

  • Orders are typically processed within 1-3 business days.
  • You will receive a confirmation email once your order has been shipped, including tracking information.

Additional Information

  • Please ensure that all shipping information is correct. Inaccurate or incomplete information may delay processing and delivery.
  • We are not responsible for any delays caused by the customs department in your country.
  • Any import duties, taxes, or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer.